Introduction
Laboratory of Padideh Shimi Gharb Company (PSG Lab) is one of the reliable and independent reference labs to perform physical, chemical, and efficiency tests of detergents, sulfonic acid, and ammonium lauryl ether sulfate, with design and installation of quality management system based on the standard: ISO/IEC 2005/17025.
Laboratory evaluation of PSG lab based on the requirements of ISO 17025/IEC standard was performed in June 2016 by the National Accreditation Center of Iran (NACI); according to the obtained result, PSG Company succeeded in receiving the certification of this standard and its extension.
It is worth mentioning that the PSG Test Laboratory, which is the result of the activities of R&D and quality control laboratories, has also received the certification of the partner laboratory of the Alborz Province Standards and Industrial Research Office.
PSG Laboratory policy:
Laboratory of detection and Quality Control of PSG Company is active in quality control and detection fields and other applicants for laboratory services are active as a partner laboratory of the National Standardization Organization.
The most important management policies of PSG lab:
1. Laboratory Management believes that guaranteeing laboratory services to applicants will be possible only through the establishment of a quality management system in accordance with the international standard ISO 17025.
2. Providing and increasing customer satisfaction is a priority of laboratory management.
3. Expert and skilled human resources are considered as the main assets of the laboratory and the promotion of their technical knowledge is one of the obvious policies of laboratory management.
4. Ensuring the accuracy and precision of test results is the most prominent feature in laboratory services.
5. The senior management of the laboratory always uses valid and up-to-date measuring equipment to maintain the validity of the issued results.
6. The management of the laboratory ensures the customers that it does not offer their information to others, and the principle of confidentiality is fully observed in the PSG Laboratory.
To achieve quality goals with a focus on the principles of the laboratory quality management, system policy, and standard requirements, the laboratory management is committed to continuously providing the necessary resources and facilities to improve the effectiveness of the laboratory quality management system in periodic reviews, monitoring, and surveys.
Importance of standard 17025:
Standard 17025 has been developed for laboratories that operate based on quality management systems and want to prove their technical competence. This standard, which is the result of the experiences gained from the successful implementation of 25 IEC / ISO and the European standard of EN 45001, is now a suitable alternative for both of them. This system is a management system for calibration and test labs and does not have a management framework only, but examines the activities of laboratories by providing solutions for measured quantities and methods. Therefore, it has both measurement validity and continuous improvement of laboratory activity.
The most important advantages of obtaining 17025 certificates:
• Improving the quality (accuracy) of test results and their reliability;
Acceptance of laboratories as a reference and partner laboratory by the Institute of Standards and Industrial Research;
• Satisfaction of changes in government and industry requirements and regulations for testing;
• Attention to the qualifications of laboratory staff and their promotion;
• Ensuring continuous calibration of laboratory equipment;
• Standardization of executive and managerial methods of laboratories;
• Improving the level of customer orientation;
• Satisfying the recipients of services as much as possible and gaining their increasing trust in the laboratory
Departments of Quality Control PSG Laboratory:
• Laboratory during the powder production process
• Laboratory during the sulfonation production process
• Powder Lab
• Sulfonation laboratory
• Quality control laboratory
Laboratory staff:
• Master of Chemistry: 2
• experts with BSc in Chemistry: 3
• Technician: 11